# The Claws Mail FAQ

## What are the differences between Claws Mail and Sylpheed?

Claws Mail is a fork of Sylpheed, therefore you will find that it has all the features that Sylpheed has and a lot more besides. It also includes some modified dialogues to enhance usability. Further information can be found at http://www.claws-mail.org/features.php.

## Does Claws Mail allow me to write HTML styled messages?

No. A discussion has gone on around this topic, and the outcome was that HTML mail is not wanted. If you really need to send HTML, you can of course attach a webpage to an email.

## How can I submit patches, report bugs, and talk about Claws Mail with others?

Patches should be submitted via our Bugzilla, http://www.thewildbeast.co.uk/claws-mail/bugzilla/, but please follow the patch guidelines at http://www.claws-mail.org/devel.php.

Bug reports should be submitted at our Bugzilla, http://www.thewildbeast.co.uk/claws-mail/bugzilla/.

To talk to others, you should join the Claws Mail users' mailing list. Details can be found at http://www.claws-mail.org/MLs.php.

## Does Claws Mail have an anti-spam feature?

Yes. It has a SpamAssassin and a Bogofilter plugin. You can find details of it on the Extending Claws Mail chapter.

You can also use other spam filters via the Filtering and Actions features. Instructions on how to use other antispam filters with Claws Mail can be found as a Bogofilter-based example on the Bogofilter FAQ.

## Does Claws Mail support Return Receipts?

Yes. To request a Return Receipt use Options/Request Return Receipt in the Compose window. When you receive a message that requests a Return Receipt a notification area is shown just above the message view. You can either use the Send receipt button, or ignore the request - no receipts are sent automatically.

If you do not ever want to send Return Receipts then you can use the option Never send Return Receipts in the Configuration/Preferences/Mail Handling/Sending page.

## How can I make Claws Mail notify me when new mail arrives?

Go to Configuration/Preferences, in the Mail Handling/Receiving section, use the settings for Run command in the After receiving new mail frame. Alternatively, use the Trayicon plugin.

## Why are special characters (e.g. umlauts) not displayed correctly?

In most cases, this is caused by emails with broken encodings. You can try to force it using the View/Character Encoding submenu.

## Can I quote just a section of the original message when replying?

Yes, select the section of the message that you want to quote and use Reply.

## Where can I find the answers to more FAQs about Claws Mail?

An enlarged, user-contributed FAQ can be found on the Claws Mail website, http://www.claws-mail.org/faq/